Privacy Policy

Effective Date: March 3, 2026
Last Updated: March 3, 2026

Cloudline Counseling LLC (“Practice,” “we,” “our,” or “us”) is a Pennsylvania limited liability company providing mental health counseling services. We are committed to protecting your privacy and safeguarding the information you provide through this website.

This Privacy Policy explains what information we collect, how we use it, and how it is protected when you visit https://cloudlinecounseling.com.

1. Information We Collect

A. Information You Voluntarily Provide

When you complete the contact form on our website, we may collect:

Your name
Email address
Phone number
Any information you choose to include in your message

The contact form is intended for general inquiries only. Please do not include sensitive medical, mental health, or detailed personal information in your message.

Submitting a contact form does not establish a therapist-client relationship.

B. Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Pages visited
Date and time of access
Referring website

This information is used to improve website functionality and understand how visitors interact with the site.

2. Google Analytics

Cloudline Counseling uses Google Analytics, a web analytics service provided by Google LLC, to better understand website usage.

Google Analytics may collect:

IP address
Browser and device information
Pages viewed
Time spent on pages
Interaction data

This data is used solely to:

Improve website performance
Understand visitor engagement
Enhance user experience

Google Analytics uses cookies to collect this information.

You may opt out of Google Analytics tracking by:

Adjusting your browser settings to block cookies, or
Installing the Google Analytics Opt-Out Browser Add-On:
https://tools.google.com/dlpage/gaoptout

For more information, please review Google’s Privacy Policy at:
https://policies.google.com/privacy

3. Cookies

This website uses cookies to:

Enable proper website functionality
Analyze traffic
Improve user experience

You may disable cookies in your browser settings. Disabling cookies may affect certain website features.

4. How We Use Information

We use information collected through the website to:

Respond to inquiries
Communicate regarding potential services
Maintain website security
Improve website functionality

We do not sell, rent, or share your personal information with third parties for marketing purposes.

5. Email and Website Communication Disclaimer

Communications sent through this website or via email may not be secure. Please do not send confidential or sensitive information through the contact form.

Use of this website and submission of a contact form does not create a therapist-client relationship.

If you are experiencing a mental health emergency, call 911 or go to your nearest emergency room.

6. HIPAA and Pennsylvania Privacy Laws

If you become a client of Cloudline Counseling, your protected health information (PHI) will be handled in accordance with:

The Health Insurance Portability and Accountability Act (HIPAA)
Applicable Pennsylvania mental health confidentiality laws

Information submitted through this website prior to becoming a client is not considered protected health information under HIPAA.

Clients will receive a separate Notice of Privacy Practices outlining their rights and protections.

7. Data Security

We implement reasonable administrative and technical safeguards to protect information submitted through this website. The website uses HTTPS encryption to enhance security.

However, no method of transmission over the internet is completely secure.

8. Children’s Privacy

This website is not directed toward children under 13 years of age. We do not knowingly collect personal information from children through this website.

9. Third-Party Links

Our website may contain links to third-party websites. Cloudline Counseling is not responsible for the privacy practices or content of external websites.

10. Your Rights

If you have submitted personal information through this website, you may request:

Access to the information you provided
Correction of inaccurate information
Deletion of information, where legally permitted

To make a request, contact:

Cloudline Counseling
933 Montgomery Ave #1065
Narberth, Pennsylvania 19072
Email: contact@cloudlinecounseling.com
Phone: 610-831-3240

11. Changes to This Privacy Policy

Cloudline Counseling may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.